Managers must foster a good workplace atmosphere and be able to deal effectively with behavior issues as they arise. Doing so improves productivity and employee engagement and helps an organization avoid costly legal liability.

Dean Alexander Colvin, Ph.D. of Cornell University's ILR School explains how new and aspiring managers can prevent or reduce the occurrence of behavior issues. His lessons will show you how to assess issues as they arise and provide guidance and best practices on resolving behavior problems, primarily through the proven principles of progressive discipline. Professor Colvin draws on his legal and research credentials to provide guidance in dealing with harassment and bullying, planning and carrying out dismissals when required, and managing requests to accommodate special employee needs and practices.

Throughout the course, you'll remain engaged as you participate in interactive discussions and complete a five-part course project, applying the key concepts to your own situation.

 

How It Works

Course Length
2 weeks

Effort
3 to 5 hours of study per week

Format
100% online, instructor-led
This course is intended for new and lower-level managers with under three years of experience in a management role, or individuals wishing to move into a management role.
Get It Done 100% Online
Our programs are expressly designed to fit the lives of busy professionals like you.

Learn From cornell's Top Minds
Courses are personally developed by faculty experts to help you gain today's most in-demand skills.

Power Your career
Cornell's internationally recognized standard of excellence can set you apart.

Request Information Now by completing the form below.

Act today—courses are filling fast.