Generative AI for Written CommunicationCornell Course
Course Overview
In today’s fast-paced professional world, the ability to write clear, compelling messages can truly set you apart. In this course, you will discover how to leverage AI as your writing partner, enhancing both the speed and impact of your communications while maintaining your personal voice.
Guided by Professor Andrew Quagliata, you will explore strategies for crafting precise AI prompts, interpret AI-generated content, and refine your final message so it resonates with your audience. Through real-world exercises — focused on drafting persuasive emails — you’ll master time-saving techniques for producing polished, engaging documents that stand out in any setting.
By the end of the program, you’ll have gained the confidence and expertise to seamlessly integrate AI into your writing process, elevating the quality of every communication you send.
This course includes a year of free access to the AI Symposium! Symposium features various live, highly participatory virtual Zoom sessions with Cornell faculty and experts to explore today’s most pressing topics with your peers. Throughout the year, you may participate in as many sessions as you wish. Attending a Symposium is not required to successfully complete the certificate program.
Key Course Takeaways
- Collaborate with AI to create a draft of a persuasive email
- Apply generative AI to refine writing skills
- Use generative AI to finalize a draft communication

How It Works
Who Should Enroll
- Professionals that use written communication in their work (email, reports, social media posts, executive summaries, etc.)
- Anyone who wants to be more effective in communicating ideas

What You'll Earn
- Generative AI for Written Communication Letter of Completion from Cornell’s SC Johnson College of Business
- 10 Professional Development Hours (1 CEU)
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