Human Resources

Introducing eCornell On-Demand Lessons

Our on-demand lessons libraries provide quick access to competency-based content that covers over 100 management and leadership topics. Lessons equip both new and seasoned managers with just-in-time skills to solve their everyday challenges. Each lesson includes short videos of Cornell faculty, practice activities, and downloadable tools — including a Blended Learning Guide that can be used to lead team conversations to contextualize and apply the learning to your business.

Adopting Inclusive Hiring Practices

Inclusive Evaluation Processes
Improve Early-Stage Candidate Evaluation
Create Inclusive Interview Practices
Develop Inclusive Approaches to Candidate Selection

Aligning HR Strategy with Organizational Strategy

Customer Value and Core Competencies
Growth Strategies for Your Organization
HR Strategy and Key Talent Groups
Aligning HR Across Multiple Objectives
Explore Different Levels of HR Strategy
Identify Key Employee Groups That Drive Strategy
Establish a Systems Approach to HR
Apply the Balanced Scorecard to Improve HR Influence

Applied Predictive Analytics in HR

Analyze Talent Acquisition Data
Analyze Diversity Data
Evaluate Employee Engagement Data
Assess Turnover and Retention Data

Applying a Problem-Solving Approach to Conflict

Moving from Conflict Diagnosis to Problem Solving
Defining the Problem, Interests, and Criteria for Successful Resolution
Generating and Implementing Measurable Solutions

Arbitration

Develop Your Theory of the Case
Prepare to Present Evidence and Create an Effective Closing Statement

Assessing the Financial, Strategic, and People-Related Return on Pay for Performance

Assess the Financial Return, Part I
Assess the Financial Return, Part II
Evaluate Strategic Alignment
Assess Improvements in Staffing

Attracting and Retaining Talent with Performance Pay

Defining and Identifying Key Talent and Superstars
Comparing Pay for Performance Versus Pay for Potential
Determining Whether to Drive Behaviors or Reward Results
Examining Intrinsic and Extrinsic Motivation, and Pay for Performance
Delving into Internal Pay Equity

Benefits, Compensation, Safety, and Other Legal Issues

Addressing Leave and Other Benefits Issues
Addressing Compensation Issues
Working with Labor Activity and Agreements
Addressing Safety, Privacy, and Other Issues

Building Diverse Talent Pools

Establish a Framework for D&I in Hiring
Evaluate Your Organization’s Talent Sourcing Methods
Enhance Your Organization’s Messaging to Attract Candidates
Address Your Organization’s Sources of Bias in Screening
Measure Your Progress in Attracting Diverse Talent

Business Strategy for HR Leaders

Describe How an Organization Creates Unique Value for Customers
Examine How External Trends Impact Your Organization’s Strategy
Evaluate Potential Growth Opportunities

Collective Bargaining

Examining Collective Bargaining Statutes
Exploring the Phases of Collective Bargaining
Understanding the Contract
Administering the Collective Bargaining Agreement

Conducting Effective Employee Relations Conversations

Exploring the Meaning of Employee Relations
Ensuring the Message is Heard
Determining the Direction and Concluding
Making ER Decisions
Pulling it All Together

Countering Bias in the Workplace

Recognize Unconscious Bias
The Dimensions of Diversity

Countering Bias in the Workplace for HR

Identify Interventions
Assess Existing Practices

Creating and Sustaining Remote Work Programs

Implementing Policies and Support Systems
Assess and Plan

Culture and Productivity

Examine the Interconnectedness of Culture and Productivity
Complete a Productivity Assessment for Your Hybrid Workgroup
Complete a Culture Assessment for Your Hybrid Workgroup

Designing and Implementing Effective Social Media Policies

Assess Social Media Risk
Make A Social Media Policy Plan

Developing a Determine the Human Rights Laws and Regulations That Apply to Your BusinessBusiness Case for Human Rights

Determine the Human Rights Laws and Regulations That Apply to Your Business
Develop a Human Rights Due Diligence Plan and Policy

Diagnosing Workplace Conflict

Asking Questions to Check Your Diagnosis
Recognizing Possible Conflicts within your Workplace
Identifying the Type and Level of Conflict
Recognizing Style Impacts

Diversity and Inclusion in Practice for HR

Defining Diversity and Inclusion
Inclusion at the Work-Group Level
Aligning the Levels of Inclusion
Evaluating Inclusion Initiatives

Driving Engagement

Examine the Drivers of Engagement
Define Engagement

Driving Engagement for HR

Assess Your Organization (or Work Group)

Effective Internal Coaching

Examine Methods to Become an Effective Internal Coach
Practice a Non-Directive Approach to Coaching
Practice Directive Feedback and Difficult Conversations
Provide Support Following Coaching Session Completion

Effective Labor Negotiations

Identify the Organizational Goals Central to Your Bargaining Strategy
Prioritizing Your Bargaining Objectives
Choose Your Collective Bargaining Strategy

Employment Law and Policy Issues

Recognizing the Layers of Employee Rights
Assessing the HR Role in Potential Legal Issues
Identifying Relevant Policies and Consultants

Employment Laws Around the Globe

Assessing the Legal Context of Workforce Requirements
Identifying Employment Requirements in International Contexts
Dealing with Appropriate Parties in Employment Law
Addressing Local Variations in Workforce Restrictions

Essentials of HR Analytics

Working with HR Data
Interpretation and Insights
Visualization and Communication

Equal Employment Opportunity and Employee Treatment Issues

Exploring Core Concepts in Employee Treatment
Addressing Issues Relating to Discrimination
Addressing Issues Relating to Disability and Religion
Addressing Harassment and Retaliation

Executive Compensation Essentials

Evaluate the Executive Compensation Plan Context
Assess the Priorities and Influence of Constituent Parties
Analyze Executive Compensation Tools

Formal Structure and Informal Networking in Organizations

Analyze Your Formal Organizational Structure
Diagnose Informal Social Networks
Create Opportunities to Diversify Informal Networks

Fostering a Coaching Culture

The Employee Development Landscape
Develop a Coaching Plan
Identify and Prioritize Potential Coaching Opportunities
Form a Hypothesis to Inform Your Coaching
Develop a Coaching Plan

Fostering an Inclusive Climate

Examine an Inclusive Climate
Examine the Dynamics of Inclusive Climates
Take Steps Towards Inclusion

Getting Results through Talent Management

Examine Your Talent Philosophy
Identify Your Key Talent
Devise Development Strategies for Engagement and Retention
Measure the Effectiveness

Handling Grievances

Analyze Contract Language
Analyze Your Case

Hiring Foreign Nationals

Assess Considerations and Recommend Policy
Partner Effectively With Your Legal Team
Distinguish Among Temporary Work Visa Categories
Comply With I-9
Assess the Move From Temporary to Permanent

Human Rights Law for Business

Anticipate the Human Rights Problems Your Organization Can Face
Recognize the Need for and Development of an International Human Rights Framework

HR Policies in International Contexts

Assessing Hiring and Firing Requirements
Assessing Wage and Hour Requirements
Assessing Leave Requirements
Assessing Anti-Discrimination Requirements

Human Resources Leadership

HR Leadership Competencies
HR Leadership Relationships
HR Leadership Coaching
HR Leadership as Change Agents

Hybrid Work Strategy

Examine Hybrid Work Models
Define the Desired State of Your Hybrid Workgroup
Explore Ideas for Your Hybrid Working Group

Immigration Law in Practice

Factor the Impact of Mergers and Acquisitions
Terminate Without Violating the Law
Anticipate the Impact of Unionization
Evaluate Eligibility for Workers’ Compensation
Consider the Political Environment

Internal Investigations

An Introduction to Internal Investigations
The Role of the Investigator Throughout the Investigations Process
Competencies That Apply to the Internal Investigations Framework
The Formal Internal Investigations Process

Leading Challenging Conversations

Identify and Prepare for a Challenging Conversation
Have a Challenging Conversation
Determine Appropriate Next Steps After the Conversation

Managing and Leading Hybrid Teams

Assess the State of Leadership in Your Team
Set Up and Launch a Hybrid Team
Manage Hybrid Teams for High Performance
Sustain Your Hybrid Team’s High Performance

Maximizing Communication and Collaboration in the Hybrid Environment

Overcome the Challenges of Hybrid Communication Across the Organization
Design a Hybrid Communication Strategy to Support Team Needs
Balance Synchronous and Asynchronous Communication Tools
Establish Communication Protocols and Processes for a Hybrid Future

Measuring and Compensating for Performance

Defining and Measuring Performance
Recognizing Competitive Advantage from Performance Pay
Distinguishing Facilitating and Hindering Factors
Choosing the Elements of Performance Pay

Navigating Labor Relations

Managing Workplace Conflict

Policing of Rule Systems

The Importance of Policing Rule Systems
Policing Tools
Detecting and Preventing Intentional Misbehavior

Principles of Costing

Demonstrate Facility With Math and Statistics
Costing out a Contract
Creating and Advocating for a Counter-Proposal

Promoting Inclusive Onboarding and Employee Success

Introducing Integration Concepts
Create Inclusive Offers and Negotiation Practices
Build Inclusive Onboarding, Internal Hiring, and Mentoring Experiences
Monitor and Track DEI Progress

Responding to Violations and Improving the Rule System

Respond to Rule Violations by Individuals
Respond to Rule Violations on an Organizational Level
Evaluate Rule Systems Through Compliance Principles

Rule Design

Simplicity and Clarity in Rule Creation
Identify Your Audience
Design Effective Rule Systems

Rule System Training

Examine the Principles of Training
Effective Presentation of Rule Systems

Strategic Engagement

Define Engagement
Get Ready to Survey
Interpret the Results
Take Key Steps to Success

Strategic Talent Analytics

A Strategic Approach to People Analytics
Sharpening Your Analytical Acumen
Using Data and Analytics to Persuade Others

Total Rewards Compensation

The Total Rewards Framework
Total Rewards and Employee Preferences
The Point Method
Rewards and Risks
Short-term and Long-term Incentives
Appraise Compensation Strategy
Define Different Kinds of Rewards
Consider the Organization’s Perspective on Employment Costs
Align Total Rewards With Employee Motivation

Using Design Thinking for HR

Adopting a Consumer-Driven Approach
Solving Problems with Design Thinking

Valuing HR Initiatives

Determining When ROI Makes Sense
Applying ROI Frameworks