Hybrid Work StrategyCornell

Certificate Program

Uniting a workgroup to function optimally while some employees report in person and others are virtual or remote isn't exactly new, but this hybrid format — the adoption of which was accelerated by the pandemic — has become a mainstay in today's workplace. Managers and executives, therefore, need to redesign their team leadership models and work processes for a hybrid future.

In this course, you will examine many different types of hybrid work arrangements. You will define what a hybrid team is and assess the current state of your organization: How well is it functioning? Where is there room for improvement in communication, process, and norms? After identifying a desired state for your organization, you will select the most beneficial hybrid model for your team, explore the implications of various hybrid arrangements, and prepare to share your recommendations for your workgroup.

By the completion of the course, you'll come away with emerging best practices from Cornell research to make your hybrid workgroup as effective as it can possibly be.

Culture and productivity are deeply intertwined. Studies show that successful experiences in a workgroup scenario can have a positive impact on a person's satisfaction with life outside of work. This element of well-being is known to reduce turnover and increase productivity overall. The same is true for job satisfaction: Positive interactions result in job satisfaction, which leads to greater productivity for organizations.

In this course, you will examine recommended practices for yielding the best results from the critical intersection of culture and productivity in a hybrid workgroup. By applying these concepts in your hybrid workgroups, you can optimize your organization and foster productivity and culture in your teams.

You are required to have completed the following courses or have equivalent experience before taking this course:

• Hybrid Work Models

Managing a team in a hybrid environment requires team leaders to acquire new skills and strategies. In this course, you will be equipped with tools that will allow both leaders and team members to assess the state of leadership within their team. You will then explore best practices for effectively launching a hybrid team and identify what is needed to foster high performance in hybrid teams. Finally, you will practice leadership techniques that will allow you to adapt to changing circumstances and sustain your hybrid team's high performance.

You are required to have completed the following courses or have equivalent experience before taking this course:

• Hybrid Work Models

Achieving effective communication within teams can be challenging, which means communication within hybrid teams adds another layer of difficulty. In this course, you will discuss the main communication issues that hybrid teams are likely to encounter and identify specific solutions to those issues. You will then design a hybrid communication strategy to align with your team's needs and establish communication protocols and processes to support effective communication within a hybrid environment.

You are required to have completed the following courses or have equivalent experience before taking this course:

• Hybrid Work Models